Adams, Andrea. (1992): Bullying at work. How to confront and overcome it. London: Virago Press.
Adams, Andrea. (1992): Holding out against workplace harassment and bullying.
Personnel Management 1992/Oct.
Adams, Andrea. (1992): The Standard Guide to confronting bullying at work.
Nursing Standard. 7:10. 44-46.
Bachrach, P. & Baratz. M. 1962: The two faces of power. American Political Science review 56: 947-52.
The authors are scholars of political science and have
researched in the structure and distribution of power at a macrosociological
level in societies. The book is quite a milestone in this area. The empirical
background to the book is the civil rights movement in the USA of the 60s.
This line of thinking is of interest in our mobbing research, as it brings
political avoidance behavior and structure into the open. These avoidance
techniques can also be observed in the course of mobbing.
AFS (1993): Victimization at work. Vol. 17. Stockholm: Arbetarskyddsstyrelsen.
This is the Swedish national act against mobbing in the
Babiak, Paul. 1995: When Psychopaths go to Work: A Case Study of an Industrial
Psychopath. Applied Psychology: An International Review. 44(2). 171-188.
An article that describes research on psychopatology in
workplaces by means of an interesting case study.
Björkqvist, Kaj & Niemelä, Pirkko. 1992: New Trends in the
Study of Female Aggression. In Björkqvist & Niemelä (Eds.):
Of Mice and Women. Aspects of Female Aggression. Dan Diego: Academic Press.
Professor Björkqvist of the Åbo Akademi in
Finland is internationally well known for his research on aggression. In this
book he describes different aggressive behavior that occurs between men and
between women, in whom he found remarkable differences.
Björkqvist, Kaj et al. 1992: The Development of Direct and Indirect
Aggressive Strategies in Males and Females. In Björkqvist & Niemelä
(Eds.): Of Mice and Women. Aspects of Female Aggression. Dan Diego: Academic
Björkqvist, Kaj. et al. (1992): Do girls manipulate and boys fight?
Developmental trends in regard to direct and indirect aggression. Aggressive
Behavior, 18, 117-27.
Björkqvist, Kaj. et al. (1994): Aggression among University employees.
Aggressive Behavior, 20, 173-184.
This article discusses empirical research, in terms of
mobbing behavior, done by the Åbo Akademi.
Bray, Frank. (1992): A local authority approach to harassment. Personnel
Brodsky, C. M. (1976): The harassed worker. Lexington: Lexington Books.
This was the first book ever to deal with mobbing/harassment
in the workplace. In 1976, unfortunately, the author was not yet able to differ
between what today is called mobbing and other topics, such as industrial
accidents, stress due to heavy work loads, chemical pollution in the workplace
etc. The author looked at the stressed worker as being a victim of his own
powerlessness. Because of poor discrimination between workplace problems of
various sorts, this book never made any impression. Nevertheless, this is
the first time that some mobbing cases were published.
DeWaal, Frans. (1992): Peacemaking among primates. London: Penguin
A very good popular scientific overview of the research
on primates. The book presents very interesting notions on social connections
between primates of different gender and on social manipulation. This very
central social behavior shows, that the equivalent of the human beings should
be regarded of being some millions year old, e. g. also mobbing behavior.
DSM: Washington, DC: American Psychiatric Association.
One of the two official manuals on psychiatric diagnoses,
published by the American Society. The other manual, the ICD-10, is published
by the World Health Organization.
Einarsen, Stale. & Skogstad, A. (1996): Prevalence and risk groups of
bullying and harassment at work. . In: Zapf & Leymann (Eds.): Mobbing
and Victimization at Work . A Special Issue of The European Journal of
Work and Organizational Psychology. 2/1996.
An over view of the Norwegian mobbing research.
Goleman, Daniel. (1996): Emotional Intelligence - Why it Can Matter More
than IQ. London: Bloomsbury.
To the scholar of mobbing behavior and its mental effects
on the victim, this is one of the more important books. It gives a splendid
description of the brain activities that leads to post-traumatic stress disorder.
Groeblinghoff, Dieter. & Becker, Michael. (1996): A case study: Diagnosing
the Mobbing Victim. In: Zapf & Leymann (Eds.): Mobbing and Victimization
at Work . A Special Issue of The European Journal of Work and Organizational
A description of the work of Dr. Becker in Germany, together
with whom I developed new treatment programs especially designed for victims
Jones, Edvard E. (1984): Social stigma - The psychology of marked relationships.
New York: W. H. Freeman.
Still, according to my view, the best informative book
Karasek, Robert. & Theorell, Töres. (1990): Healthy work: Stress,
productivity and the reconstruction of working life. New York: Basic Book.
In my view, this is also still the best scientific overview
of the research on work and health. It presents psychological, social and
medical research on stress, that shows, that management should recognize the
biological and mental limits of the human being, when organizing production
and administration. It also shows, that humans have potential, that is - on
the other hand - rarely used in the Western industrial world. The problem
today is personnel management and leadership that too often treats the human
being with disrespect and as being merely a production factor, thereby completely
failing to stimulate creativity, motivation and learning skills.
Kaucsek, György. & Simon, Peter. (1995): Psychoterror and risk-management
in Hungary. A paper presented at the 7th European Congress of Work and
Organizational Psychology, Györ, Hungary.
The first report on mobbing at workplaces in Hungary.
Kolb, D. M. & Bartunek, J. M. (1992): Hidden conflicts in organizations. Newbury Park: Sage.
Conflict research by an American feminist that opens up
a very interesting line of thinking.
Lazarus, Richard S. (1966): Psychological stress and the coping process.
New York: McGraw-Hill.
Still the standard reading on stress psychology
Lazarus, Richard S. & Folkman, Susan. (1984): Stress, appraisal and
coping. New York: Springer Publishing Company.
Lennane, K. Jean. 1993: "Whistleblowing": a health issue. BMJ 307. 667-670.
Whistleblowing is one of the behaviors that may provoke
a mobbing procedure into starting. Most research in this area is being done
in Australia. This article gives a good overview.
Leymann, Heinz. (1990): Mobbing and psychological terror at workplaces. Violence
and Victims, 5. (2).
The first publication in the USA on mobbing.
Leymann, Heinz. (1993): The Silencing of a Skilled Technician. Stockholm:
Working Environment. pg 28-30. (Description of a Swedish case).
A mobbing case description.
Leymann, Heinz. (1996): The Content and Development of Mobbing at Work. In:
Zapf & Leymann (Eds.): Mobbing and Victimization at Work . A Special
Issue of The European Journal of Work and Organizational Psychology. 2.
The leading article in the first English book on mobbing
and European mobbing research.
Leymann, Heinz & Kornbluh Hy. (1989): Socialization and Learning at
Work. A new approach to the Learning Process in the Workplace and Society.
Aldershot Hants: Gower Publishing Avebury.
ãLearningÒ is most often regarded as being
a process that brings about a positive outcome in terms of better knowledge,
which is good for the learner as well as for society. In this book, learning
is treated neutrally: By living, the human being undergoes experiences, some
of them being of a social nature. Thus, the human being learns how to survive
and how to fit in. Learning in organizations is not only a way towards knowledge
it is also "goodÒ and "usefulÒ for the organization. Some of
our experiences in organizations teach us how not to be exposed, how not to
come into dangerous positions, for example by offering new ideas that may
upset management. Human beings "socializeÒ within their own life space.
What they socialize into, depends very often on what the circumstances in
life, for example in the workplace, have to offer. Some people learn social
survival techniques that are quite harmful to organizations. By taking into
account human learning processes and offering healthy organizational circumstances,
management may can secure engaged and motivated employees.
Leymann, Heinz. & Gustafsson, Anneli. (1996): How ill does one
become of victimization at work? In: Zapf & Leymann (Eds.): Mobbing and
Victimization at Work . A Special Issue of The European Journal of Work
and Organizational Psychology. 2.
Statistics on mobbing victims who are in-patients at a
Leymann, Heinz & Tallgren, Ulf. (in print): Investigation into the
frequency of adult mobbing in a Swedish steel company using the LIPT questionnaire.
This is worldwide the very first mobbing investigation
ever in a company - SSAB, the biggest Swedish steel company.
McCarthy, Paul. et al (1995): Managerial styles and their effects on employees
health and well-being. Brisbane: School of Organizational Behavior and
Human Resource Management.
An Australian study of the connection between leadership
styles in organizations and the health of employees in these organizations.
McCarthy, Paul; Sheehan, Michael & Wilkie, William (Ed.). (1996): Bullying
- from backyard to boardroom. Alexandria: Millenium Books.
Fourteen articles from Australia on mobbing/bullying and
Niedl, Klaus. (1996): Mobbing and well-being: Economic and personnel development
implications. . In: Zapf & Leymann (Eds.): Mobbing and Victimization at
Work . A Special Issue of The European Journal of Work and Organizational
A short English version of the authors´ doctoral
dissertation on mobbing (this was the first dissertation on mobbing processes
Olweus, Dan. (1993): Bullying at school. What we know and what we
can do. Oxford: Blackwell.
The autho, whor is Swedish, holds a professorship in Norway.
He is the leading world expert on children's bullying at school.
Toohey, John. (1991): Occupational stress. Managing a metaphor. Sydney: Macquarie University.
A doctoral dissertation that focuses on a sociomedical
problem in Australia. The author discusses the misuse of the term "stressÒ
as a medical diagnosis, which devertes the attention towards the health of
the employee and away from the sources of organizational stress: poor organization
of production and administration, and bad treatment of the individual as an
Vartia, Maarit. (1996): The sources of mobbing - work-related factors and
leadership behavior. In: Zapf & Leymann (Eds.): Mobbing and Victimization
at Work . A Special Issue of The European Journal of Work and Organizational
An overview of the Finnish research on mobbing in the
Walton, Richard E. (1969): Interpersonal peacemaking: Confrontations and
third party consultation. Reading: Addison- Wesley.
This is the first book on the solving of conflicts by
a "third-partyÒ involvement. The social techniques of this method were
derived from concepts investigated mainly in California, USA, during the early
60s in the area of family therapy.
Zapf, Dieter, Knorz, Carmen. & Kulla, M. (1996): On the relationship
between Mobbing Factors and Job Content, Social Work environment and Health
Outcomes. In: Zapf & Leymann (Eds.): Mobbing and Victimization at Work
. A Special Issue of The European Journal of Work and Organizational Psychology.
Zapf, Dieter & Leymann, Heinz (Ed., 1996): Mobbing and Victimization
at Work. A Special Issue of The European Journal of Work and Organizational
Psychology. 2. (Inhalt: Eine auktoritative Übersicht über die
Literature in different languages