The Mobbing Encyclopaedia
Bullying; Whistleblowing
The Definition of Mobbing at Workplaces
© Heinz Leymann - 12100e
Psychological terror or mobbing in working life involves hostile and
unethical communication which is directed in a systematic manner by one
or more individuals, mainly toward one individual, who, due to mobbing,
is pushed into a helpless and defenseless position and held there by means
of continuing mobbing activities.
These actions occur on a very frequent basis (statistical definition: at
least once a week) and over a long period of time (statistical definition:
at least six months´ duration). Because of the high frequency and
long duration of hostile behavior, this maltreatment results in considerable
mental, psychosomatic and social misery.
Thus, the definition does not focus too much on the activities themselves,
but rather on the heavy mental strain. The origin of this focus on psychological
situations in the workplace is found in medical stress research: The researcher
attempts to reveal, when a workplace stressor is likely to injure the individual,
causing him or her to go on sick leave. The empirical research on mobbing
in the workplace has revealed psychosocial stressors that cause extreme
impact on the health of the victim, as can be observed by studying the
course-of-mobbing sequences.
The definition excludes temporary conflicts and focuses on the breaking
point where the psychosocial situation begins to result in psychiatrically
or psychosomatically pathological conditions. In other words, the distinction
between "conflict" and "mobbing", to emphasize the
concept again, does not focus on what is done or how it is
done, but rather on the frequency and duration of whatever
is done. This also underlines the fact that basic research carried out
in Sweden (Leymann, 1990b, or 1992a, or 1992b; but also Leymann
& Tallgren, 1989) has medical research concepts to lean on. Basically,
it is a line of research focusing on somatic or mental stress: how intense
does mobbing have to be in order to result in mental or psychosomatic
illness? The research pursued has mainly focused on the mental and
physical stress. The reader must keep in mind, that I do not dealprimarily
with psychological behavioral research but rather with research concerning
mental and psychosomatic stress of a certain type in the workplace, its
results, its pathological conditions and the sick leave
that it causes. The scientific definition of the term mobbing thus
refers to a social interaction, through which one individual (seldom more
than one) is attacked by one or more (seldom more than four) individuals
on almost a daily basis and for periods of many months, forcing the person
into an almost helpless position with a potentially high risk of expulsion.
See also the LIPT-questionnaire (LIPT = Leymann Inventory of Psychological
Terrorization) and information about the LIPT-manual.