The Mobbing Encyclopaedia
Bullying; Whistleblowing
The relationship of mobbing to stress
© Heinz Leymann - file 11310e
In regard to psychologically oriented stress research in Germany in
particular, it may be argued that mobbing can be seen as a certain extensive
and dangerous kind of social stress (Knorz & Zapf, 1996, see
also Zapf, Knorz & Kulla, 1996). The
different use of terminology in different countries is a theoretical problem.
Anglo-Saxon and Scandinavian research has focused more intensively on the
biological character of the stress phenomenon (see Karasek
& Theorell, 1990) due to the fact that this research was mainly
carried out in the field of stress medicine in the USA and Sweden. Stress
research in Germany was often carried out by focusing on, in part, different
stress items. Still another direction in the use of the term "stress"
can be observed in Australia, where the term is influenced by its clinical
usage as a medical diagnosis (e. g. Toohey, 1991).
These circumstances cause some confusion when comparing the results from
stress research within the different research areas. Thus, discussions
can arise concerning the difference between stress and mobbing (Leymann,
1993c). In Scandinavian research, as in this homepage, mobbing is seen
as an extreme social phenomenon, triggered by extreme social stressors,
causing a range of negative effects, such as biological and psychic stress
reactions. Thus, my use of the terminology implies that stress is the term
always used for the reaction to a stimulus, referred to as a stressor.
The reaction is seen as always being of biological nature with psychic
effects which may be responsible for changes in behavior (how situations
are appraised, how they are dealt with, etc.; see also Lazarus,
1966). In the context of this theory, the logical conclusion is
that, for example, very poor psychosocial conditions at workplaces may
result in biological stress reactions, measurable by the adrenaline production
in the body. This in turn can stimulate feelings of frustration. Through
psychological processes (especially if employees do not know how to analyze
social stressors at workplaces), frustrated persons can, instead, blame
each other, thus becoming each other´s social stressors, and triggering
the mobbing of a single person. Mobbing is thus an extreme social stressor,
bringing about stress reactions, which in their turn can become social
stressors for other people.