1. The context of the phenomeneon

11. Mobbing: theory and practice

111. The difference between "mobbing" and "conflict"

112. The appearance of mobbing at work places

a: In Germany

b: In Austria

c: In Sweden

d: In other countries

113. Practical descriptions

114. Theoretical descriptions

115. The literature

116. Warnings

a: for misguided advices

b: for misguided treatments

c: for misguided rehabilitation

12. Case descriptions

121. Typical cases

122. Analyses of the cases

123. Case search

a: gender

b: age

c: branch

d: special types of attacks

da: from the employer

db: from the union

dc: from the health care system

de: from professionals

13. Investigations

131. Work environmental investigations

132. Descriptions of some methods

133. Where to find additional methods

134. Special investigations on psychosocial work environments

135. Studying mobbing with the LIPT-questionnaire

136. A short manual on simple statistics

137. Where to find additional statistical methods

138. Selected literature

14. What causes mobbing?

2. Measures

21. Broader programs

211. Prevention methods

212. Mobbing prevention

213. Possible help during mobbing attacks

214. Negotiations for anti- mobbing programs

215. Advices to employers

216. Advices to unions

217. Advices to mobbing victims

218. Pedagogical material for mobbing prevention

22. Educational programs

3. Medical and mental disorders as a consequence of mobbing

31. Definition and description

311. Psychosocial stress

312. Stress and psychological trauma

313. A typical case of disorder

314. PTSD - posttraumatic stress disorder

315. Mental crises due to mobbing

316. PTSD-Development into a chronical state

317. Why do certain victims chose self destructive behavior?

318. Selected literature

32. How to diagnose the mobbing victim

321. The screening questionnaire

322. Self-screening

323. Diagnostic work for professionals

324. The anamnesis (the ãcase historyÒ)

325. The victim´s own work with the anamnesis

326. Anamnestic work for professionals

327. The risk of receiving an incorrect diagnosis

33. Treatment and health

331. Treatment

332. Locating stress disorders

333. Difficulty 1: The crisis

334. Difficulty 2: Stress loads and the victim´s limits

335. Difficulty 3: Anxietal behavior

a: Threat 1: depression

b: Threat 2: obsession

336. How to prepare for coping and coping resources

34. Thinking under high stress

341. About the thought process

342. Cognition´s and brain functions

343. The amygdala

344. Stress and anxiety diminish thinking abilities

345. Your personal stress analysis

346. Making the treatment successful: your own part

35. Self destruction

351. Harassing one´s own friends

352. The risk of divource

353. The risk of suicide

4. Treatment programs

41. Loss and impairment of mental functions - an analysis

42. The development of the personal treatment program

43. What you can do for yourself

44. When professional contacts are necessary

5. Vocational rehabilitation

51. Theories about rehabilitation

52. Rehabilitation of PTSD victims

521. Vocational rehabilitation: your own preparations

53. Your own work methods

531. Metaplan, a problem solving method

a: "Self-Research"

b: Methods to critically test your ideas

c: Bilateral thinking

d: The reality test

e: Choosing life scenarios

542. Improving your creativity

553. Mind mapping

564. Testing ideas regarding old or new occupations

a: What´s around?

b: Inventing systematically

575. Planning your vocational rehabilitation

a: The reality test

b: How to get advice

c: How to finance change

d: Planning education

6. When the power structure distracts your efforts again

61. Reasons why the power structure does so

611: The employer

612: The labor union

613: The health care system

614: Psychologists, physicians

62. The method of destruction

621: The employer

622: The labor union

623: The health care system

624: Psychologists, physicians

63. Examples of distracting help programs

641: Destruction of civil right programs in Australia

642: The boycott of a clinic for mobbing victims in Sweden

65. Examples of conceptional destruction

66. What do I do when I loose? Techniques in social survival

661. What do I do when vocational rehabilitation doesn´t work?

662. What ,do I do when there is no legal help available?

663. What do I do when my financial possibilities of survival are lost?

664. Social and psychological survival techniques

7. Examples of valuable programs

71. In companies

711: VW

712: UKE

713: The town hall in Lausanne

714: The town hall in Munich

72. National programs

721. The anti-ÒwhistleblowerÒ-program in Australia

722. The anti-mobbing law in Sweden

8. Service on the Internet

81. Educational service

82. Environmental analyses in companies

83. Anamneses and diagnoses for victims

84. Books and compendia sales

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